|Standard Loan||10p per day|
|Short Loan||50p per day|
|DVDs||50p per day|
|Locker keys||50p per day|
Maximum Charge = £5.00
This is the maximum you will be charged for one overdue item
Go to the Library catalogue and enter your University of Suffolk student or staff number in the box on the right-hand side of the screen:
From here you can check what you have on loan, make reservations, renew items, create lists, rate items and look at your loan history.
If you have lost or think you have returned a book, please let us know at the library help desk. We will take your details, the details of the lost item and explain the process we will be taking in the next few days. We will also check the shelves while you are still with us to make sure it has not appeared and been shelved in the library.
We will then look for the item for the next two days. This will include 6 searches in total. We strongly urge you to do the same and search any places you have been while in possession of the item. After theses searches, if we are unable to find the book, we will add the replacement cost to your library account, plus a £2.50 admin fee. Please be aware that until this amount is paid, or that a payment plan is arranged, we will have to place a block on your account. This means you will be unable to take out any books or access any e-resources.
If you should wish, you may replace the lost item with a new or very good condition copy. If this is the case, please bring the item to the library helpdesk and we will be able to waiver the replacement costs.
An email will be sent the same day that you let us know to cover all of the above.
Before you goRenew your Library books - remember to return any items you have finished with and renew those you wish to continue using.
This is a reciprocal agreement between Higher Education libraries across the UK and Ireland which allows many university library users to borrow or use books and journals at other libraries belonging to the scheme.
To use the libraries of other institutions, you must first complete the on-line application form. Once your application is approved you will receive an email confirming this and introducing you to your chosen host library/libraries. This is only valid for a short period and if you don’t use it, you will need to reapply.
You should take a copy of this e-mail along with your University of Suffolk ID card when you go to the library you want to visit. You will then be issued with a library card for that institution.
To qualify for SCONUL Access you must be a registered University of Suffolk student or staff member in 'good standing' (i.e. having no debts at your home library and not having seriously infringed their rules).
University of Suffolk Ipswich Library offers two levels of free access to visitors and external borrowers. These are:
It is advisable to contact the Library before your visit to discuss your requirements and how to obtain a visitor's pass to access the Library Building.
Please note, we can only provide guest IT use within our core service hours. Please look here for our Opening Hours.
To obtain general IT and Wi-Fi access - to enable you to log in on to your own institution's resources, web-based email and other desktop software, please ask for one at Waterfront Reception when you sign in for your visitor and access pass.
University of Suffolk e-Resources are generally available for personal research. Access is made available in line with publisher licencing and authorised use for 'walk-in users'.
Access will only be available within the Library, and is only for 1 working day, and only accessible once the Walk in user agreement for e-Resources has been completed and signed.
A username and password will be available from the Library helpdesk once the form is completed.
If you have misplaced something while you have been in the library, please check with the Library Helpdesk whether it has been handed in to the Library Lost Property.
You can also call: 01473 338700 or email.
If you wish to renew an item please try and let us know at least a week prior to the due date. You can call, e-mail or come and see us in person at the Library helpdesk.
The cost of a renewal is £4.55 for an additional five weeks and this will be added to your library account once we have confirmation the renewal has been successful.
We can’t guarantee that we will always be able to renew an item as sometimes it may have been requested by another library.
We will inform you if we are unable to renew an item and you will be expected to return the item on time.
All images included in this guide are available through Creative Commons licensing CC-BY-2.0