You will need the following for a Skype session:
At University of Suffolk Ipswich we are committed to providing a high-quality service to all our users. To achieve this we promise to put the customer experience at the heart of everything we do and continually seek new ways to improve and develop.
The Library is here to support you throughout your time with University of Suffolk and we work hard to ensure that you have all the help and support you need to make the best use of all our resources.
We expect you to have high expectations of us and if you feel we're failing to meet those expectations we want you to tell us.
Our Skype Charter sets out what you can expect from your ASA (Academic Skills Advisor) and ALL (Academic Liaison Librarian)
Students must be clear about their expectations of the ASA and ALL service:
ASA’s and ALL’s must be clear about their expectations of students: