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Learn Upgrade: Students - Winter 2017 / 9 - 10 December 2017

by Aaron Burrell on 2017-11-22T16:24:00+00:00 in Learn, Learning Technologies | Comments


Learn Upgrade: 9 - 10 December 2017

System Down from: 6.00pm on Saturday 9 December 2017
System Up from: 8.00am on Monday 11 December 2017 or before

This document has been updated as of 12 December 2017 to include a change to the file types that can be annotated.  Blackboard have reassessed what file types can be annotated currently.

Blackboard’s current service for the implementation of inline grading is through the Annotated Feedback tool (Crocodoc API), and Box Inc. has decided to discontinue it. The end-of-life date for the current Annotated Feedback tool (Crocodoc API) is January 15, 2018.

As a result, Blackboard have updated the inline grading capability to leverage the New Box View API. New Box View offers several improvements over Crocodoc, including improved rendering  and expanded support for new file types.

There are changes to functionality with the introduction of New Box View, some positives, such as many more file types, but one very used area of functionality in relation to downloading annotated documents.


Ratified Results

For students that are expecting to view results during this period, all fully ratified results are accessible via the MySuffolk ( system.  MySuffolk is not part of this upgrade and will be fully accessible as normal.

What can you expect?

You'll see a few differences between Crocodoc and New Box View. This table compares the two annotation services.


New Box View will completely replace the Crocodoc feature in your courses, with the same general workflows and interface elements. You'll see some slight differences in the interface, primarily more streamlined buttons and options.

Frequently Asked Questions

  • Will feedback comments made in Crocodoc be visible after the change to New Box View?

    Yes, comments made in Crocodoc will be burnt into the documents, these will be visible to both lecturers and students.  These burnt in comments will not be editable by lecturers, but new comments can be added.

If you would like to discuss this force change, please make contact with Aaron in Learning Services.


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