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University of Suffolk at West Suffolk College: Borrow, renew, Reserve & Return

Borrow, Renew, Reserve, Return

 

Borrow, Renew, Reserve, Return

Borrow

Books can be borrowed via the self-service kiosk located by the fiction collection or via the library counter.

When using the self service machine do the following:

1. Press the borrow item button and scan your University of Suffolk card

2. Place the books inside the machine and wait for them all to be added

3. When all books have a green tick by their title, they have been added to your account

4. Click finish and take receipt - this will tell you when you books are due for return

If you have any problems please ask at the Library Helpdesk

 

 

 

 

  • Undergraduates
  • 10 items
  • Staff
  • 15 items
  • University of Suffolk Students not at Bury St. Edmunds
  • 6 items

 

Loan allowances include both books, DVDs and journals from the Journal Archive

Standard Loan 3 weeks
Short loan 7 days
2 day loan (for books in high demand) 2 days
DVDs 7 days
Journals (Current issues) Reference only
Journals (Archive issues) 1 day

 

Any student that has agreed individual support arrangements or reasonable adjustments through Student Support will be eligible for:

  • 7 day loan issued for 14 days
  • 3 week loan issued for 28 days
  • Fines remain the same
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Return

Books can be returned via the self-service kiosk located by the fiction collection or via the library counter.

When returning via the self service machine do the following:

1. Press the return item button

2. Place the books inside the machine and wait for them all to be added

3. When all books have a green tick by their title, they have been added to your account

4. Click finish and take receipt - this will tell you when you books are due for return

If you have any problems please ask at the Library Helpdesk

 

Books can also be returned at the library counter

 

 

Renew

  • Items can be renewed as long as there are no holds on them

  • You can renew an item up to 4 times without bringing it into the library - after the 4th renewal we request that you bring the book into the library. If you still require it after your 4th renewal you will need to bring it back return it and then have it reissued to you.

  • Renew online My account

  • You can also telephone 01284 716216 or email the library to request a renewal

Reserve

Reservations can be placed on items that are on loan. You can do this via the University of Suffolk Bury St. Edmunds Library Catalogue, by logging in with your University of Suffolk student or staff number.

If you have any issues using the online reservation system please phone or e-mail the library, staff will be happy to help you.

We will keep reservations for 7 days before passing them onto the next person, or returning them to the shelves.

When your item is ready for collection you will receive an e-mail to your University of Suffolk e-mail account.

You can have up to 10 holds at any one time.

Reservations can be collected during library opening hours from the library counter.

In order to borrow a book all students must have their University of Suffolk Student Card on their person.

If you decide you no longer need an item or a request was made in error, you can cancel the reservations by logging into your library account.

Should you encounter any problems with this please phone or e-mail the library, staff will be happy to help.

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Attribution

All images included in this guide are available through Creative Commons licensing CC-BY-2.0