Library & Learning Services provides a 121 appointment service where you can book a slot with our Academic Skills Advisors or Learning & Teaching Librarians to get direct one to one support.
Before booking an appointment please read our 121 Charter.
ASAs provide students with academic support in addition to their course. They teach the skills that you need in order to be able to succeed on your course. ASAs can see you at the start of the day until 7pm on weekdays.
Help with...
LTLs provide students with the support they need to be successful in their studies. Allowing the students to make the most of the resources at the University.
Help with...
Our Mathematics and Statistics advisor can help students with their mathematical needs, from everyday to course requirements.
During your initial 121 appointment, the MSA will make an assessment of your needs. If based on the information you provide, they may be able to help you with your query within the single session.
For more advanced queries, or circumstances which may require more continued support, the MSA may suggest agreeing a learning plan with you, taking place accross a number of sessions. You will be invited to draft a schedule of support if this is the case.
They may also refer you to other support services, such as Academic Skills Support, if they decide you may benefit from other forms of support.
We can help with...
Appointments are up to 45 minutes and are available Monday-Friday. You can book an appointment online or on campus.
This Charter sets out the standards of service that you can expect from our Academic Skills Advisors and Learning & Teaching Librarians one-to-ones and what is expected of students using the service.