As a University of Suffolk student, you are now able to use Microsoft Teams in one-to-one appointments with Academic Skills Advisors, Study Skills Advisors, and Learning and Teaching Librarians.
Microsoft Teams is a great tool that allows you to speak to an Advisor by video, audio, and instant messaging on your computer, phone, or tablet.
This page will detail:
1) Go to https://libguides.uos.ac.uk/121 and select 'book an appointment' with either Academic Skills, Librarians, or Study Skills.
2) Click on 'schedule an appointment'.
3) Select the advisor you would like to see.
4) Select 'Skype / Microsoft Teams' for the question: 'What type of session would you like?'
Make sure you have signed in to the Microsoft Teams application at the time of your appointment. Your Advisor may send you a message through the application to confirm that they will video/audio call you.
Instructions on how to download the Microsoft Teams application can be found under the Support section.
Library and Learning Services are committed to providing a high-quality service to all our users. To achieve this we promise to put the customer experience at the heart of everything we do and continually seek new ways to improve and develop.
Library and Learning Services are here to support you throughout your time at the University of Suffolk and we work hard to ensure that you have all the help and support you need to make the best use of all our resources.
We expect you to have high expectations of us and if you feel we're failing to meet those expectations we want you to tell us.
Our Charter sets out what you can expect from your ASA (Academic Skills Advisor) and LTL (Learning and Teaching Librarian)
Students must be clear about their expectations of the ASA and LTL service:
ASA’s and LTL's must be clear about their expectations of students: