Click, Collect and Return Book Loans
We are pleased to be able to offer a COVID Secure process for accessing and returning the library book stock. Below is the process that you must follow to be able reserve and collect or return books.
To ensure we are COVID Secure:
The safety of our library community is paramount and is at the heart of our recovery roadmap.
- Only 'clean' books are able to be reserved. Once a book is returned it is quarantined for 72 hours before being returned to the library.
- Books are placed in paper bags, paper only has a quarantine period of 24 hours. This is why there is a 24 hour delay before you can collect the books.
- Our library staff are working in small team bubbles to ensure minimal contact.
- Contact details are requested as part of the appointment booking process to allow the University to assist in any required track and trace process.
- You can only book a date and time within the next 7 days.
- Click 'Reserve' on the books you would like to loan. (You can reserve up to 8 books for one collection.). Please be aware that some books are currently on loan until 5th October. If the book you need is on loan until this time and there are no other copies, you can contact your Learning and Teaching Librarian who can assist you in finding an appropriate alternative.
- You will receive an email notification asking you to make an appointment to collect your reserved books.
You must wait for the confirmation email that your reservation is ready before you can book a collection slot.
- Follow the link to make an appointment, you will not be able to make an appointment for 24 hours after receiving the notification.
- Enter the building and swipe through the turnstiles
- Identify yourself at the Temporary Library Helpdesk just passed the turnstiles
- Collect the bag of books from the trolley as advised
Process to Return
You no longer need to book an appointment to return your books. We have located book bins next to the library entrance, just inside the Library Building turnstiles. You need your ID card to enter the building, then you simply place the books in the available book bin.
The Library Building is open to return books 8.00am - 6.00pm Monday - Sunday.
The books will be quarantined for 72 hours before being taken into the library and removed from your library account.
Requirements
- You must wait for the confirmation email that your reservation is ready before you can book a collection slot.
- Bring your Student ID or another form of identification
- Enter the Library building
- Make your way through the turnstiles
- Speak with Library staff at the Temporary Library Helpdesk
