IT Services have created a guide for new students, to make the transition into University life easier. Setting up security profiles, life on campus with ID cards and any support for general IT concerns.
Before you arrive Starting at University
1:1 bookable appointments can be made with your Academic Skills Advisers for your subject area.
Students from Ipswich can book two appointments per week (if you are a student from the Learning Network, please contact your library) -
Appointments are scheduled in 30 minute slots.
You can contact the IT Services team in person at Student Life or email them at ithelpdesk@uos.ac.uk.
You can also call them on 01473 338222.
IT Help Desk opening hours:
Monday to Thursday: 08:45 to 17:15
Friday: 08:45 to 16:45
You can contact the Learning Services team in person learningservices@uos.ac.uk at the library information desk, or via Student Life, or email them at
You can also telephone on 01473 338700.