Problems viewing eBooks
Blank reading pane
The eBook should be displayed in the reading pane on the right hand side of the screen but if it’s blank there has been an error displaying the content.
In Internet Explorer you may see the following flashing error message at the top of the screen:
If you click the message and then select ‘Display Blocked Content’ the eBook should now display.
If you’re using a MAC, Google Chrome, Firefox or find that you’re still having issues with Explorer make sure you have the latest version of Adobe Reader installed.
PDFs opening in a separate window
If you find whilst reading a title online that each page opens up outside the browser, please open Adobe and go to Edit > Preferences > Internet and make sure the option ‘Display PDF browser’ is enabled.