The Library helpdesk is staffed by our dedicated service team.
You can access our support by:
We will provide a friendly and approachable service. While we cannot guarantee that we will be able to resolve your problem immediately, we will always do our best to appropriately triage your enquiry or signpost you to somebody who can help you.
We are committed to providing excellent customer service. To this end, we will ensure to respond to any queries quickly, often on the day of receipt.
We will always respond to voicemail messages and missed chats where adequate contact details have been provided.