Online resources for thinking about what job-track is right for you
Have a look at the prospects for history graduates on prospect.ac:
Read through the University of Kent’s advice on careers for history graduates:
Need a job-track? Check out these suggestions for finding your track from The Career Group:
Graham Snowdon, ‘What to do with a degree in history’ The Guardian (16 January 2010), link here:
Browse The Independent’s ‘complete guide to life after your degree’:
TargetGET directory is the annual ‘Get Hired’ guide:
Resources for reflecting on your skills, goals and job-tracks
What Color Is Your Parachute? by
Richard Nelson Bolles presents and updated version of one of the most widely acclaimed exercised from Parachute, the Flower. This highly effective tool, reproduced here in handy workbook form, helps readers target their ideal work situation. Simple step-by-step worksheets focus on translating personal interests into marketable job skills as well as often-ignored issues such as spiritual or emotional fulfillment in the workplace. These exercises are easy to do yet thought provoking. When completed, the workbook will present you with a full picture of your ideal job.
The Art of Building Windmills: career tactics for the twenty-first century by 
Career Skills by
This workbook offers the reader the opportunity to develop the tools and techniques they will need to identify their personal skill-sets and use them to sell themselves effectively at interview and beyond.
The graduate jobs formula : how to land your dream career by 
Why History Matters by
In this introduction to the practical application of History, John Tosh persuasively argues we are in danger of missing history's principal contribution.nbsp;Using topical examples from the Iraq War to AIDs to globalization, this text shows how history can provide the basisnbsp;for annbsp;informed and critical understanding of our society.
The New Division of Labor by
Have a look at chapter 1, pp. 1-10 and skim part 2: 'The Skills Employers value"
As the current recession ends, many workers will not be returning to the jobs they once held--those jobs are gone. In The New Division of Labor, Frank Levy and Richard Murnane show how computers are changing the employment landscape and how the right kinds of education can ease the transition to the new job market. The book tells stories of people at work--a high-end financial advisor, a customer service representative, a pair of successful chefs, a cardiologist, an automotive mechanic, the author Victor Hugo, floor traders in a London financial exchange. The authors merge these stories with insights from cognitive science, computer science, and economics to show how computers are enhancing productivity in many jobs even as they eliminate other jobs--both directly and by sending work offshore. At greatest risk are jobs that can be expressed in programmable rules--blue collar, clerical, and similar work that requires moderate skills and used to pay middle-class wages. The loss of these jobs leaves a growing division between those who can and cannot earn a good living in the computerized economy. Left unchecked, the division threatens the nation's democratic institutions. The nation's challenge is to recognize this division and to prepare the population for the high-wage/high-skilled jobs that are rapidly growing in number--jobs involving extensive problem solving and interpersonal communication. Using detailed examples--a second grade classroom, an IBM managerial training program, Cisco Networking Academies--the authors describe how these skills can be taught and how our adjustment to the computerized workplace can begin in earnest.
Online resources for thinking about what opportunities exist
Have a look at the prospects for history graduates on prospect.ac:
Browse the National Careers Service website:
Interested in self-employment? Check out this advice from The Career Group (UoL):
Useful books for career planning and ‘cracking’ the job market
What Color Is Your Parachute? by
Richard Nelson Bolles presents and updated version of one of the most widely acclaimed exercised from Parachute, the Flower. This highly effective tool, reproduced here in handy workbook form, helps readers target their ideal work situation. Simple step-by-step worksheets focus on translating personal interests into marketable job skills as well as often-ignored issues such as spiritual or emotional fulfillment in the workplace. These exercises are easy to do yet thought provoking. When completed, the workbook will present you with a full picture of your ideal job.
Brilliant Graduate Career Handbook by
This guide is aimed at undergraduates as they consider what to do with their degree once they have graduated. The emphasis is on the labour market: what employers want, what graduates have to offer. Readers will learn how to navigate the labour market and how to keep going when the going gets tough.
The Art of Building Windmills: career tactics for the twenty-first century by 
Cracking the New Job Market by
Forget everything you think you know about landing a well-paid job--the rules have changed forever. The rules for finding professional work once seemed clear and unwavering: capture career highlights in a resume, practice answers to standard interview questions, and do lots of face-to-face networking. Cracking the New Job Market shows how these rules have changed and delivers new job-hunting strategies that actually work. The key, rather than to emphasize past accomplishments, is to sell your self on the value you can create for an employer. This new approach to getting hired requires new skills. Author R. William Holland, a human resources insider, shows job seekers how to: * Gather information on what a prospective employer finds important * Emphasize those skills, accomplishments, and qualities in tailored resumes and interview answers * Identify the intersection between personal talents and what the marketplace needs * Unlock the networking power of social media * Negotiate the best possible offer Enlightening and practical, this myth-busting book delivers seven powerful rules for landing a great job--even in a difficult economy.
Reaching Out: interpersonal effectiveness and self-actualization 10th edn. by 
Brilliant Workplace Skills for Students and Graduates by
This title is split into three parts. The first part deals with the basics of meeting and greeting communications, the second looks at problem solving and verbal communications. Finally part three deals with team work, and managing your boss, your customers and yourself.
Career Reboot: 24 tips for Tough times by
This book encourages you to break out of a rut and start to make things happen in your career. Packed with practical tips for rejuvenating your career, this book is a must for anyone striking out into a difficult job market after redundancy or simply looking for new opportunities in tough times.
Take Control of Your Career by
Are you wondering why everyone else appears to have a career plan? Is it true that only the most aggressive and power hungry people get what they want? How to Take Control of your Career, adapted from John Lees earlier book, How to Get the Perfect Promotion, is a practical guide to developing the best career strategy for you. Drawing on the experience of high performers, it shows you how to overcome mental and physical barriers, make the best visible impact, and negotiate your job content, career advancement and pay. It will help you to get inside the mind of your employer; find out what makes them tick, and how you can use this information to your advantage. The book also examines how to raise and maintain a good profile as well as how to understand and manage others people's perceptions of you.
Career Skills: Opening the Doors into the Job Market by 
Going back to work; a practical guide to re-entering the job market. 4th ed. by
Written by an experienced careers advisor, this book shows how to assess your skills and interests and match them to the employment opportunities available.
The graduate jobs formula : how to land your dream career by 
Brilliant Intern by
'Brilliant Intern' is the essential guide to what is fast becoming an essential part of every graduate's career path - an internship. It will take you through the process of finding a relevant, meaningful internship.
Career Helium by
This book is short, compact, easy to read and packed with great ideas for anyone with career aspirations - particularly if you feel passed over. Just graduated from University and started work? Put this book on your christmas list This is the advice that none of your colleagues will ever share with you but is absolutely critical if you want to progress up the corporate ladder.
Brilliant Employability Skills by
'Brilliant Employability Skills' emphasises the need for students to create their own individual employability profile and brand in order to compete successfully in today's highly competitive market place for graduate jobs. It is just as important to be able to market yourself as it is to secure your degree.
Online Resources
Be warned: much of the advice about resumés and cover-letters found on US websites or in books published in the US should be used with caution. American employers often look for different qualities in candidates and American CVs and covering letters follow different rules that wouldn’t work in the UK or Europe. Stick to advice on the UK job market and CVs and covering-letters.
Check out this guide—and template—for finding the CV format to sell yourself best
Guardian article on what your CV really says about you
Look at TargetJOBS guide to perfecting your CV
Reading
Brilliant CV by
How do you get your CV to the top of the pile? When you apply for a job your CV is compared to hundreds of others. You've only got the time it takes the recruiter to scan the pages to show how brilliant you are. How do you impress them when you don't know what employers are actually looking for? This book tells you what they want to read - and how to write it. Brilliant CV is the only CV book based on research among employers and recruiters, revealing what they look for and how the recruitment industry operates. Jim Bright and Joanne Earl share the secrets of writing CVs that make the shortlist. Brilliant CV shows you: how to put together a brilliant CVexamples and explanations of CVs that employers love and those they loathekey job-seeking skills that will improve the quality of your CVhow to address tricky CV questions Find out what works in the real world and learn how to put it into practice through examples, exercises, samples and templates. Brilliant CV - Don't be Good, be Brillian
The right way to write your own C.V. by Twenty-Five Tips for Excellent Customer Service by
Improving the quality of customer service is an important issue for all managers, regardless of their functional duties. This book aims to give the reader the means to do something about improving their customer service, whether or not a company has an existing customer service strategy.
Writing a CV That Works by
What makes a CV stand out from the rest? This book aims to answer that question and show the reader how to develop different versions of their CV for every situation. It shows how to communicate skills and achievements successfully, and different styles and uses for CVs are examined.
Writing your CV: conducting a successful interview by Where to look for jobs
Below is a selected list of resources history graduates commonly use in their job hunts.
Directories of graduate recruiters
Professional bodies and societies
Such as industry societies and associations, trade organisations and professional bodies:
Online vacancy listings
The Careers Group (Uni of London)
National, regional and local newspapers
Lists of local employers
Found in public libraries, town halls, chambers of commerce, local authority careers services.
Specialist trade journals
Recruitment agencies
See the Federation of Recruitment Agencies directory
UoS Careers office
See MyUoS
Vacancy email lists and job-alerts
Usually sent through professional and trade bodies.
For work in FE and HE, as well as for funded postgraduate schemes
Online Resources
‘Is a history graduate with a 2:2 unemployable?’
‘Do humanities graduates have the edge in the job market?’
Top 10 skills employers want, from TargetJobs
Reading
Brilliant Graduate Career Handbook by
This guide is aimed at undergraduates as they consider what to do with their degree once they have graduated. The emphasis is on the labour market: what employers want, what graduates have to offer. Readers will learn how to navigate the labour market and how to keep going when the going gets tough.
Brilliant Workplace Skills for Students and Graduates by
This title is split into three parts. The first part deals with the basics of meeting and greeting communications, the second looks at problem solving and verbal communications. Finally part three deals with team work, and managing your boss, your customers and yourself.
Career Skills: Opening Doors into the Job Market by
This workbook offers the reader the opportunity to develop the tools and techniques they will need to identify their personal skill-sets and use them to sell themselves effectively at interview and beyond.
Brilliant Employability Skills by
'Brilliant Employability Skills' emphasises the need for students to create their own individual employability profile and brand in order to compete successfully in today's highly competitive market place for graduate jobs. It is just as important to be able to market yourself as it is to secure your degree.
History and Heritage by
Just what is it that we want from the past? History offers us true stories about the past; heritage sells or provides us with the past we appear to desire. The dividing line between history and heritage is, however, far from clear. This collection of papers addresses the division between history and heritage by looking at the ways in which we make use of the past, the way we consume our yesterdays. Looking at a wide variety of fields, including architectural history, museums, films, novels and politics, the authors examine the ways in which the past is invoked in contemporary culture, and question the politics of drawing upon 'history' in present-day practices. In topics ranging from Braveheart to Princess Diana, the Piltdown Man to the National History Curriculum, war memorials to stately homes, "History and Heritage" explores the presence of the past in our lives, and asks, how, and to what end, are we using the idea of the past. Who is consuming the past and why?
Online Resources
Have a look at this ‘what is heritage’ lesson at the OU
Jobs in the Arts, Arts Council England
Readings for a Heritage job-track, including Museum work
How to get a job in a Museum or Art Gallery by 
Handbook for Museums by
Handbook for Museums provides basic information for people working in the museum world. Formed around a commitment to professionalism in museum practice, the sections provide basic information on management, security, conservation and education, and include technical notes and international reading lists. The book is intended as a manual for managing and training, and provides a field-tested guide to best practice.'
The Educational Role of the Museum by
This edition incorporates articles of the late 1990s that address the relationships of museums and galleries to their audiences. The text covers broad themes relevant to providing for all museum visitors and also focuses specifically on educational groups. Contents include: new communication models for the museum; problems in visitor orientation and circulation; increased exhibit accessibility through multisensory interaction; education - at the heart of museums.
Museums and Education by
At the beginning of the 21st century museums are challenged on a number of fronts. The prioritisation of learning in museums in the context of demands for social justice and cultural democracy combined with cultural policy based on economic rationalism forces museums to review their educational purposes, redesign their pedagogies and account for their performance. The need to theorise learning and culture for a cultural theory of learning is very pressing. If culture acts as a process of signification, a means of producing meaning that shapes worldviews, learning in museums and other cultural organisations is potentially dynamic and profound, producing self-identities. How is this complexity to be 'measured'? What can this 'measurement' reveal about the character of museum-based learning? The calibration of culture is an international phenomenon, and the measurement of the outcomes and impact of learning in museums in England has provided a detailed case study. Three national evaluation studies were carried out between 2003 and 2006 based on the conceptual framework of Generic Learning Outcomes. Using this revealing data Museums and Educationreveals the power of museum pedagogy and as it does, questions are raised about traditional museum culture and the potential and challenge for museum futures is suggested.
Tourism and Heritage Attractions by
"Cultural and historical attractions are principal factors generating tourism trips and this has spurred the growth of a large heritage industry. However, the character and behaviour of heritage tourists and their social and economic impact on their destinations is as yet little understood." "Richard Prentice presents a detailed analysis of heritage tourism by examining the way the benefits gained from visits to attractions are consumed. This exploration into the nature of the heritage 'product' calls into question the terminology used to define this aspect of the tourism industry, and Richard Prentice argues that it is all too easily regarded as a homogenous industry when in fact it covers diverse attractions which serve diverse tourism and leisure markets. A more sensitive approach to such questions as the promotion of these attractions, their retailing role, their sustainability and their educational impact is needed within the industry." "The author shows that the demands of tourists, their socio-economic background and the decision-making processes involved all have implications for the management and marketing of tourism. He analyses the benefits that tourists seek when visiting heritage attractions and measures their reactions to the presentation of such sites, asking how informed tourists are and what sort of promotion they respond to. By setting up a model of the heritage user, he attempts to identify key features which should influence tourist operators seeking to understand the behaviour of their tourist visitor and respond effectively."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Visions of England by
What does it mean to be English? For centuries, Englishness was synonymous with Britishness, informed first by the political dominance of the English monarchs over the British Isles—reaching its apogee in the rule of Elizabeth I—and later by the island's imperial might and expansion. But alongside that tradition, reaching back to medieval times, there has also been a vision of England as the rural arcadia celebrated by painters and poets. While the mythology of empire lingers on in the national psyche, Roy Strong argues that it is the rural tradition—combining aestheticism, pastoralism and patriotism—that offers an answer to the present crisis of English identity. In this searching and deeply passionate book, Roy Strong reveals an iconography of England rooted in the cultural imagination. Rather than simply depicting reality, art and literature have often ennobled—and immortalized—reality in a way that has directly affected how we see ourselves. Today we view Suffolk through the eyes of Constable, the Lake District comes to life in the poetry of Wordsworth, and the country house seems to emerge from the novels of Evelyn Waugh. Free from nationalism, chauvinism and political bias, Roy Strong offers a vision of England that is inclusive and relevant for everybody living in the country today—an appreciation of the beauty of the English countryside, a love of nature and gardening, and a celebration of the dramas of Shakespeare, the paintings of Turner and the music of Elgar.
Development and Management of Visitor Attractions by
Now in its second edition, the successful 'Development and Management of Visitor Attractions' has been fully revised and updated to cover the latest issues in this ever-changing area of tourism. New features/topics include: * The Millennium Dome* National Lottery funded projects* International case studies* Updated statistics and examplesThe author examines the factors that contribute to the success of visitor attractions. 'The Development and Management of Visitor Attractions' 2nd Edition, covers every aspect of the process of developing and managing different kinds of attractions. Theories explored throughout the text are illustrated through a range of examples and case studies drawn from a number of countries.
Readings on Heritage
Representing the Nation by
In a period of globalization there has been a startling resurgence of nationalism, regionalism, and other assertions of local identity, reflected in the boom in the heritage industry in all its forms, from education in oral and social history to entertainment and tourism. But how are ideas of a unified culture and nationhood created out of the diversity of modern society? This volume gathers key writings from leading thinkers in cultural studies, cultural history, and museum studies to ask what role cultural institutions play in creating and shaping our sense of ourselves as a nation. With an international perspective focusing on the US, France, Australia, the UK and India, the contributors investigate whether cultural artefacts can represent all of us equally, as members of a given nation. The opening section explores the strategies involved in creating and sustaining a national culture, such as the standardization of language and the sidelining of regional cultures. In the second section, contributors examine the way the past is preserved, represented and consumed as our heritage.
Heritage Obsession by
The concept of heritage has become a national obsession; how and when did this passion for the past become a collective fixation? Ben Cowell traces the rise of heritage consciousness over the last 300 years from its origins in the writings of the 17th- and 18th-century antiquarians to the founding of the first heritage organizations in the 19th century and on to the present day. This is a unique and important book, with a wide appeal from general readers, through students on heritage management courses to members of conservationist bodies and policy-makers at all levels.
Consuming History by
Non-academic history - 'public history' - is a complex, dynamic entity which impacts on the popular understanding of the past at all levels. In Consuming History, Jerome de Groot examines how society consumes history and how a reading of this consumption can help us understand popular culture and issues of representation. This book analyzes a wide range of cultural entities - from computer games to daytime television, from blockbuster fictional narratives such as Da Vinci Codeto DNA genealogical tools - to analyze how history works in contemporary popular culture. Jerome de Groot probes how museums have responded to the heritage debate and the way in which new technologies have brought about a shift in access to history, from online game playing to internet genealogy. He discusses the often conflicted relationship between 'public' and academic history, and raises important questions about the theory and practice of history as a discipline. Whilst mainly focussing on the UK, the book also compares the experiences of the USA, France and Germany. Consuming Historyis an important and engaging analysis of the social consumption of history and offers an essential path through the debates for readers interested in history, cultural studies and the media.
National Identity, Popular Culture and Everyday Life by
The Millennium Dome, Braveheart and Rolls Royce cars. How do cultural icons reproduce and transform a sense of national identity? How does national identity vary across time and space, how is it contested, and what has been the impact of globalization upon national identity and culture? This book examines how national identity is represented, performed, spatialized and materialized through popular culture and in everyday life. National identity is revealed to be inherent in the things we often take for granted from landscapes and eating habits, to tourism, cinema and music. Our specific experience of car ownership and motoring can enhance a sense of belonging, whilst Hollywood blockbusters and national exhibitions provide contexts for the ongoing, and often contested, process of national identity formation. These and a wealth of other cultural forms and practices are explored, with examples drawn from Scotland, the UK as a whole, India and Mauritius. This book addresses the considerable neglect of popular cultures in recent studies of nationalism and contributes to debates on the relationship between 'high' and 'low' culture.
The Heritage Reader by
Leading experts in the field from Europe, North America and Australia bring together geographically and thematically diverse case studies, to examine the theoretical framework for heritage resource management.
Heritage by
Throughout the world, heritage is now a major concern. It is a method by which to establish identities and attract visitors. Natural and cultural heritage is protected, conserved, managed and interpreted, by families, by cities, by nation states and at international level.
History in Practice by
This study by one of the liveliest and most thought-provoking historians has a refreshing transparency and ground-breaking determination to demystify what fellow practitioners do. In looking at history as an academic discipline and engaging the reader with the use of historical ideas in the wider world, this book takes into account recent world events such as the 9/11 terrorist attack in New York and the war in Iraq. Also included is a new chapter on the relationships between religious, ethnic and political identities, the history of international diplomacy and how the world map gets reconfigured. The study of history has changed dramatically in recent decades. The swiftness and scale of the shift has been well documented, but the precise nature of the implications of it remain hotly contested and are explored in this insightful analysis.
History, Nationhood and the Question of Britain by
This major contribution to the field examines the relationship between history and national identity in Britain through over 30 essays by leading historians. With contributions from Tariq Modood, Bernard Porter, Keith Robbins and Alan O'Day, this comprehensive volume provides cutting edge research and addresses questions such as: How has the history of Britain been 'reimagined' over the past twenty five years? What has been the role of such diverse factors as nature, the sea, multi-nationalism or gender in shaping British nationhood? What can we learn about national identity from the experience of Ireland? What ways has history contributed to debates over British devolution?
Politics of Heritage by
While 'social inclusion' and 'cultural diversity' circulate frenetically as buzzwords, are we really ready to accept that ideas about 'race' and 'ethnicity', rather than being a peripheral concern, are at the core of how a nation's heritage is represented and imagined? This book interrogates just whose past gets to count as part of 'British heritage'. Bringing together a wide range of contributors, including academics, practitioners, policy makers and curators, it examines how many different of types of heritage - from football to stately homes, experience attractions to education - deal with the complex legacies of the idea of 'race'. Whether exploring the fallout of colonialism, the domination of 'England' over the other three nations, holocaust memorials, or the way British heritage is negotiated overseas, a recurring theme of this book is the need to accept that Britain has always been a place of shifting ethnicities, shaped by waves of migration, diaspora and globalisation. Analysing both theory and practice, this book is concerned with understanding the processes through which changes to heritage happens, and with exploring problems and possibilities for the future.
The Heritage Crusade and the Spoils of History by
Heritage has burgeoned over the past quarter of a century from a small élite preoccupation into a major popular crusade. Everything from Disneyland to the Holocaust Museum, from the Balkan wars to the Northern Irish troubles, from Elvis memorabilia to the Elgin Marbles bears the marks of the cult of heritage. In this acclaimed 1998 book David Lowenthal explains the rise of this obsession with the past and examines its power for both good and evil.
The Past Is a Foreign Country by
In this remarkably wide-ranging book Professor Lowenthal analyses the ever-changing role of the past in shaping our lives. A heritage at once nurturing and burdensome, the past allows us to make sense of the present whilst imposing powerful constraints upon the way that present develops. Some aspects of the past are celebrated, others expunged, as each generation reshapes its legacy in line with current needs. Drawing on all the arts, the humanities and the social sciences, the author uses sources as diverse as science fiction and psychoanalysis to examine how rebellion against inherited tradition has given rise to the modern cult of preservation and pervasive nostalgia. Profusely illustrated, The Past is a Foreign Country shows that although the past has ceased to be a sanction for inherited power or privilege, as a focus of personal and national identity and as a bulwark against massive and distressing change it remains as potent a force as ever in human affairs.
Theorizing Museums by
Museums are key cultural loci of our times. They are symbols and sites for the playing out of social relations of identity and difference, knowledge and power, theory and representation. These are issues at the heart of contemporary anthropology, sociology and cultural studies.<br /> <br /> This volume brings together original contributions from international scholars to show how social and cultural theory can bring new insight to debate about museums. Analytical perspectives on the museum are drawn from the anthropology and sociology of globalization, time, space and consumption, as well as from feminism, psychoanalysis, experimental ethnography and literary theory. These perspectives are brought to bear on questions of museums′ changing role and position in the representation of the nation-state, of community, and of gender, class and ethnicity.<br /> <br /> The examples in this book are drawn from different kinds of museum around the world, and include significant controversial and experimental exhibitions; the Enola Gay at the Smithsonian; feminist exhibitions in Scandinavia; the National Museum of Sri Lanka; Victorian art at the Tate; the representation of race at Colonial Williamsburg and of colonialism and identity in Canada.
Island Stories by
A luminous sequel to the highly acclaimed first volume of Theatres of Memory, Island Stories is an engrossing journey of discovery into the multiple meanings of national myths, their anchorage in daily life and their common sense of a people's destiny. Raphael Samuel reveals the palimpsest of British national histories, offering a searching yet affectionate account of the heroes and villains, legends and foibles, cherished by the "four nations" that inhabit the British Isles. Samuel is interested by the fact that traditions can disappear no less abruptly than they were invented. How is it, he asks, that the Scots have lost interest in a British narrative of which they were once a central protagonist? Why is the celebration of "Britons" thriving today just as its object has become problematic? Island Stories marvelously conveys the mutability of national conceits. Samuel calls as witness a galaxy of authorities—Bede and Gerald of Barri, Macaulay and Stubbs, Shakespeare and Dickens, Lord Reith and Raymond Williams, Margaret Thatcher and Tony Benn—each of whom sought to renew the sense of national identity by means of an acute sense of the past. Island Stories is a luminous study of the way nations use their past to lend meaning to the present and future. This sequel to the widely acclaimed Theatres of Memory is as passionate, unexpected and enjoyable as its predecessor.
On Living in an Old Country by
On Living in an Old Country probes a number of intriguing but apparently fleeting and disconnected events in order to reveal how history lives on, not just in the specialist knowledge of historians, archaeologists and curators, but as a tangible presence permeating everyday life and shaping our sense of identity. First published in 1985, the book prompted much debate, helping to establish the wider significance of the conservation boom and transformingour understanding of the influence of tradition in contemporary Britain.
No Recommended reading for this week
Online resources about teaching and education in the UK today
Department for Education, ‘Reform of the national curriculum in England’ (2013)
History Programmes of study, key stages 1–3
Citizenship Programmes of study, key stages 3–4
Times Educational Supplement
See podcasts of Historical Association debate over the future of history
Readings on becoming and surviving as a teacher
Starting to Teach in the Secondary School by
Seventy per cent of newly qualified secondary teachers say that they are well-prepared for certain aspects of teaching their specialist subject - such as planning, selecting resources and assessing their own teaching - and yet feel very much less prepared in other professional areas. This second edition tackles all the issues that new teachers find difficult. It builds on the skills and knowledge they will have learned on their initial teacher education or PGCE course and offers a planned process of professional development and includes chapters on: managing yourself and your workload working as part of a team developing teaching and learning strategies challenging behaviour in the classroom assessing, recording and reporting values and Citizenship Education the school sixth form and the growth of vocational qualifications continuing professional development. The book can be used either as a stand alone companion for newly qualified teachers, or as a follow-on from the editors' successful text book,Learning to Teach in the Secondary School, also published by Routledge.
The Theory and Practice of Learning by
Learning is among the most basic of human activities. The study of learning, and research into learning is becoming a central part of educational studies. This is a comprehensive introduction to contemporary theories and modern practices of learning. Updated and expanded, this second edition should be of interest to teachers, facilitators, human resource developers and students of education. The contents cover: lifelong learning; the social background to learning; cognitivist theory; types of learning; learning using ICT; and philosophical reflections on learning.
Learner managed learning; the key to lifelong learning and development. by 
Reflective Teaching by
Providing comprehensive support for trainee and newly qualified teachers and classroom support staff, this edition has been thoroughly updated and revised to enhance ease of use.
Assisting Learning and Supporting Teaching by
Teaching Assistants (TAs) are increasing in number. There are now over 100,000 TAs doing important work helping to raise standards in UK schools. The central aim of this book is to give Teaching Assistants an insight into the theories of teaching and learning which they now need to fulfil their role, including looking at the TA as both learner and teacher. The book also takes a look at school policies, structures and systems in order to give basic context and to help promote partnership with teachers and managers in schools. It explains the current learning initiatives in schools such as inclusion, the National Literacy and Numeracy Strategies, as well as concerns such as accountability and inspection within the context of the whole curriculum of a school. The author offers advice on personal development, explaining what training is available to TAs and how to ask for this. The book can be used by TAs, TA mentors and others in schools who work with TAs.
Readings on education and teaching
Century of Education by
Education is a country's biggest business and the most important shared experience of those who live in it. A Century of Education provides an accessible, authoritative and fascinating overview of the role and nature of education in the twentieth century. Eminent historian of education, Professor Richard Aldrich has assembled a team of contributors, all noted experts in their respective fields, to review the successes and failures of education in the last century and to look forward to the next. A succinct overview of twentieth century social, economic, political and intellectual developments in the first chapter is followed by chapters on ten key topics. Each chapter has four sections: a review of the educational situation in 2000; a similar assessment in 1900; changes and continuities throughout the century; and a conclusion reviewing the lessons for today and tomorrow. This is a work of information, interpretation and reference, which demonstrates the strengths and weaknesses of education during the twentieth century and identifies educational priorities for the twenty first. For anyone interested in what has become the most important Issue of our time, this unique book is set to become a classic text.
The Right Kind of History by
The fruit of a two-year research project, this ground-breaking book aims to provide the first historical account of the teaching of history in twentieth-century England, and a series of reflections and suggestions which will inform, feed into and influence the current and future debates about teaching in schools.
Issues in History Teaching by
Counsell, C., ‘Historical knowledge and historical skills: a distracting dichotomy’,
Written by a range of history professionals, including HMIs, this book provides excellent ideas on the teaching, learning and organization of history in primary and secondary schools.
Development and Management of Visitor Attractions by
Now in its second edition, the successful 'Development and Management of Visitor Attractions' has been fully revised and updated to cover the latest issues in this ever-changing area of tourism. New features/topics include: * The Millennium Dome* National Lottery funded projects* International case studies* Updated statistics and examplesThe author examines the factors that contribute to the success of visitor attractions. 'The Development and Management of Visitor Attractions' 2nd Edition, covers every aspect of the process of developing and managing different kinds of attractions. Theories explored throughout the text are illustrated through a range of examples and case studies drawn from a number of countries.
Teaching History by
Against a background of controversy surrounding the teaching of history, this reader gathers the current thoughts of the leading practitioners. The development of school history up to the national curriculum and beyond is traced, and the main issues concerning history teachers today are examined. These issues include access to history, the definition of 'British' history in a multicultural society, gender and the place of history with the humanities. Progression and attainment are discussed as is the development of pupil's historical understanding, and practical approaches to teaching history to 11-18 level pupils are explored.
Waldman, A., ‘The politics of history teaching in England and France during the 1980s’, History Workshop Journal 68 (2009), pp.199–221.
Whetton, Chris, ‘A brief history of a testing time: national curriculum assessment in England, 1989-2008’, Educational Research, vol. 51, no. 2 (2009), pp. 137-59.
Wrenn, A., ‘Build it in, don’t bolt it on: history’s opportunity to support critical citizenship’, Teaching History 96 (1999), pp.6–12.
Online Resources
Arts and Humanities Research Council Society of Archivists
Jobs in the Arts, Arts Council England
Reading
Featherstone, Mike, ‘Archive’, Theory, Culture & Society, vol. 23 (2006), pp. 591–596.
Academic journals on library and customer services
These and others are held by the UoS library e-journals: see the link on MyUoS
Journal of customer service in marketing & management
Journal of Library and Information Science Research
The Electronic Library
Libraries and Archives
E-Learning and Teaching in Library and Information Services by
This overview and guide to virtual learning environments offers practical guidance about development, use, and delivery of online learning and teaching. Presented in a readable and visually attractive style, it includes ready-to-use aids such as checklists, questionnaires, charts and tables. Key areas covered are: models of online learning and teaching; the internet and Web - using learning resources; virtual learning environments; electronic assessment; basic conferencing skills for tutors; managing online learning and teaching; moving from conventional learning and teaching to online. An excellent guide for all librarians interested in this rapidly developing field.
Social media for creative libraries : second edition of How to use web 2.0 in your library by 
The Academic Library by
Universities and colleges of higher education in the UK are subject to ever more rapid change in their functions, resourcing and administration, and this impacts on their libraries and resource centres. The late 20th century saw the introduction of major initiatives such as the Follett Report, convergence, mission statements, University for Industry, lifelong learning, distance learning and franchising, all of which have had their effect on the provision and standard of library services to higher education.
Library in the Twenty-First Century by
This text aims to describe the many developments revolutionizing library services and leading to a fundamental rethinking of the role of the library in society. The way ahead for the profession is generally seen as a practical blend of traditional and electronic materials often referred to as the hybrid library.
Information Literacy Meets Library 2.0 by
Web 2.0 technologies have been seen by many information professionals as critical to the future development of library services. This has led to the use of the term Library 2.0 to denote the kind of service that is envisaged. There has been considerable debate about what Library 2.0 might encompass, but, in the context of information literacy, it can be described as the application of interactive, collaborative, and multimedia technologies to web-based library services and collections. These developments challenge librarians involved in information literacy with more complex and diverse web content, a range of exciting new tools with which to teach, and a steep learning curve to adjust to the constant change of the Web 2.0 world. This edited collection from an international team of experts provides a practically-based overview of emerging Library 2.0 tools and technologies for information literacy practitioners; addresses the impact of the adoption of these technologies on information literacy teaching; provides case study exemplars for practitioners to help inform their practice; and examines the implications of Library 2.0 for the training of information literacy professionals. Key topics include: School Library 2.0: new skills and knowledge for the future information literacy, Web 2.0 and public libraries the blog as an assessment tool using Wikipedia to eavesdrop on the scholarly conversation information literacy and RSS feeds library instruction on the go: podcasting sparking Flickrs of insight into controlled vocabularies and subject searching joining the YouTube conversation to teach information literacy going beyond Google teaching information literacy through digital games. Readership: This book will be essential reading for all library and information practitioners and policy makers with responsibility for developing and delivering information literacy programmes to their users. It will also be of great interest to students of library and information studies.
A Short-Cut to Marketing the Library by
Technological changes mean that the role of libraries is now not as obvious or assured as in the past. This means that to survive, libraries must actively market their products and services to their users and to their funding sources. A concise handbook which spells out the critical need for marketing for libraries, A Short-cut to Marketing The Library provides a series of practical and accessible tools to achieve success and includes publishers marketing suggestions. Brief description of classical planning and marketing techniques Easy to follow marketing tips geared to libraries and their offerings and working practices Encouragement for librarians to believe in their overall ability, and that they can make time for marketing, and that they will succeed
Improving Library and Information Services Through Self-Assessment by
Self-assessment enables organizations to undertake comprehensive, systematic and regular reviews of their performance against models of good management practice. This book was produced as a result of a two-year project at the British Library Research and Innovation Centre to investigate the potential of self-assessment approaches for public library services. It describes and explains the process of developing a self-assessment toolkit for the library and information sector, drawing on three models of good management practice, including the EFQM Business Excellence Model.
Academic Archives by
Academic Archives is designed to appeal to archivists of all ranks and experience, archivists working both inside and outside of academic libraries, archivists in training, other information professionals, library directors, and members of the academic community.
Archives and Archivists in 20Th Century England by
Archives and Archivists in 20th Century England innovatively focuses on the multifunctional reasons behind the creations of archives. They are the raw material of our history and memory while archivists and records managers are the professionals responsible for ensuring that these qualities are protected and exploited for the public good. This volume will be of key interest to anyone working with archives.
Providing Effective Library Services for Research by
The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area. Researchers rely on libraries to provide the information they need; equally, supporting research is a fundamental reason for libraries' existence. This book is first to explore the crucial relationship between libraries and researchers, focusing on developing and managing effective library services to support research and researchers. It covers researchers' information-seeking behaviour, their needs and wants; reviews the management and service response; and then places these issues into a wider strategic context. Key topics are: what is research? current issues in the research community defining research and researchers collection management in support of research the researcher's toolkit the information literate researcher the role of the library in supporting research activity futurewatch. Readership: This book will inform and advise all those who work with researchers in libraries, combining practical advice with an exploration of fundamental issues relating to the relationship between research and libraries. It will be essential reading for all who work in academic and research libraries.
Retail and Management
Customer Service and Support by
Examines the need for companies to have a clear service strategy to compete effectively. It also describes the need for the implications of such a strategy to be worked through in all areas of the business to ensure that those who are responsible for frontline service may perform satisfactorily.
The retailing industry; Volume 3. Post 1945 - retail revolutions. by 
Relationship Marketing by
The strategic emphasis in this book is as much on keeping customers as on getting them in the first place. The aim is to provide unique value in chosen markets, sustainable over time, which bring the customers back for more. Relationship marketing emphasizes both quality and customer service and how these can be managed towards closing the quality gap between what customers expect and what they get.
Once a Customer, Always a Customer by
This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"
Experiencing Social Work by
'Experiencing Social Work provides a refreshing change in the expanse of social work education texts. Its focus on learning from people who had received a good service from social workers drew out many of the foundation blocks of practice that can so easily be minimised in favour of 'deeper academic theories'. In short, it reminded me of my own passion for practice and the privilege it is to be part of the social work profession' - Kay Wall, Lecturer in Social Work In this book people tell their stories of positive social work and the difference it has made to their lives. The book was inspired by the belief that we can learn more from what goes right than what goes wrong. Follow the stories in each chapter to read about good practice, to reflect on the lessons learned, and to feel uplifted by social work's potential for positive change and social justice. Other key features include: " Case examples from a wide range of service user groups, including people with mental health problems, disabilities, parenting difficulties, those living in care, those experiencing loss and other life transitions. " Commentaries that unpack the core themes and issues from each example in order to understand the experience and learn from it. " Examples of how social work students have contributed to positive change in the lives of service users. " A strong grounding in the ethical guidelines and skills base required of all social work practice. This important book will be valuable reading for all undergraduate social work students and will also be useful for qualified social workers, service users and carers. Mark Doel is based at the Centre for Health and Social Care Research, Sheffield Hallam University. Lesley Best is based at the School of Health, University of Northampton.
A Caring Society? by
Care is no longer a private concern. In the era of high modernity, characterized by population aging, family fragmentation and the entry of women into the paid workforce, it has become a major public issue. This important text offers a systematic, comparative analysis of the sociology, philosophy and emergent practices of care in the context of the political economy of post-industrial societies.
Hospitality Retail Management by
'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit. 'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit. Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text.
Twenty-Five Tips for Excellent Customer Service by
Improving the quality of customer service is an important issue for all managers, regardless of their functional duties. This book aims to give the reader the means to do something about improving their customer service, whether or not a company has an existing customer service strategy.
Managing the Professional Service Firm by
International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”
Development and Management of Visitor Attractions by
Now in its second edition, the successful 'Development and Management of Visitor Attractions' has been fully revised and updated to cover the latest issues in this ever-changing area of tourism. New features/topics include: * The Millennium Dome* National Lottery funded projects* International case studies* Updated statistics and examplesThe author examines the factors that contribute to the success of visitor attractions. 'The Development and Management of Visitor Attractions' 2nd Edition, covers every aspect of the process of developing and managing different kinds of attractions. Theories explored throughout the text are illustrated through a range of examples and case studies drawn from a number of countries.
This Is Service Design Thinking by
The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. Here is an introduction to this way of thinking which demonstrates the similarities and differences between various disciplines involved in the design of services.
Delivering Quality Service by
Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a customer's perceptions of the value of a particular service with the customer's need for that service, provides brilliant theoretical insight into customer expectations and service delivery.
