Library & Learning Services abides by the University policies on data governance. You can view these policies and privacy notices on the main University website here;
What data do we collect about you?
We currently collect and process the following information:
- Personal identifiers such as name and student number
- Your library resource usage connected to your Library Account
- If you book a 121 appointment. This includes details such as to what course you study and what topics that you booked an appointment for. We will make notes from the meeting about any particular challenges or issues to help us inform what resources we develop and provide for the wider student population.
What do we use our data for?
- Reporting to Schools and Courses on library collection usage.
- Share data within our team to analyse the services we provide to enable improvements.
- Reporting to external regulatory bodies such as Educational and Skills Funding Agency. This may include information on 121 appointments including frequency of appointments and the topics discussed.
- It may be necessary to share information from 121 appointments with others for safeguarding purposes, including as part of the University Support to Study procedure.
- We will do some data analysis on students who are using our 121 appointments which will include protected characteristics. Any reporting that uses this data will ensure individual anonymity and only be presented or published where no individual can be identified.
Please refer to the University of Suffolk Data Management Policy for information about the storage of data, lawful bases we rely on for processing personal data and your individual rights. You can also contact the Data Governance team on email@example.com for more information.