About Library & Learning Services: Policies & Regulations

These policies apply to all users of the University of Suffolk Library & Learning Services facilities and resources. They are designed to enhance your learning and working environment and to enable everyone to use the facilities and resources effectively.

• Academic Skills and Learning & Teaching Librarian 121 Charter: What you can expect from us when you book a 121 and what our expectations are for you.
• Borrowing Policy: Expectations for you borrowing items from the library collections.
• Collection Development & Management Policy: Our principles and approach to our collection.
• Customer Service Charter: What you can expect from us and our expectations for you.
• Donations Policy: Expectations and requirements for donating materials to the library.
• Food & Drink Policy: Where and what you can eat and drink in the Library.
• Reading & Resource List Framework: The framework we use in collaboration with Schools to develop and maintain reading and resource lists.
• Replacement Charge Polices: This policy provides an overview of the circumstances under which patrons may be subject to replacement charges for items that are significantly overdue, lost, or damaged while on loan.

University Policies

Below are a list of key University policies that Library & Learning Services are governed by. All policies & procedures can be found on the main University website here.

• Copyright Policy
• Data Management Policy
• Learning Session Recording
• Online Behaviour Policy
• Student Charter
• Student Support Framework
• Support to Study Procedure