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IT Facilities: Digital & IT Services

Digital & IT Services

The Digital & IT Service Desk Portal called Minerva is your single point of contact for any IT requests and problems at the University of Suffolk.

Minerva ( will allow you to:

  • Raise and check progress on your support tickets.
  • Check out our knowledge base to find out how to complete common tasks or additional training.
  • Ask us something different, around software or hardware, or something else.

You can also contact them via:

By phone: 01473 338222

Face to Face: Student Life Centre in the Waterfront Building. For opening times please click here.