As a service we want to support you in your studies and ensure you have the best possible access to our resources.
How Much?
Library fines are added to your account if you return or renew an item after its due date. We do this to try and ensure that a person who borrows an item from the library does not keep it indefinitely, and prevent another person from borrowing it. These charges are added to accounts as part of our overdue policy.
The rate of the fine per day (excluding weekends) depends on the format (i.e. book or DVD) and the original loan period. The quick loans and short loans have higher rates as these are the books which are considered essential reading on courses, and therefore have the highest demand.
Standard Loan | 10p per day |
Short Loan | 50p per day |
DVDs | 50p per day |
Locker keys | 50p per day |
Maximum Charge = £5.00 This is the maximum you will be charged for one overdue item |
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Notifications
We send you a number of notifications to let you know when your books are due back and when they go overdue;
Please remember : If you have a genuine reason for not returning an item, get in touch with us! The sooner you get in touch with us the easier it will be to try and come to a resolution.
Lost Books
If you believe you have returned an item, please let us know at the library help desk, by dropping us an email, giving us a call or popping into see us as soon as you can.
If you believe you have returned an item, please let us know at the library help desk, by dropping us an email, giving us a call or popping into see us as soon as you can. We will then;
If we are unable to locate it, the next stage will be to follow our claims returned process. We will;
If we are unable to locate the item, the final stage will be to add the replacement costs to your library account.
Please be aware that until this amount is paid, a payment plan is arranged, or a replacement copy received, your library account will be blocked. This means you will be unable to take out any books, reserve any items or request interlibrary loans until this matter is resolved.
If you have lost an item, please let us know at the library help desk, by dropping us an email, giving us a call or popping into see us as soon as you can. We will then;
If we are unable to locate it, the next stage will be to ask you what you would like us to do next.
If you wanted us to check the library thoroughly we would advise you that we will follow our claims returned process. See 'I have already returned an item' .
If you believe the book to be totally lost, you will need to replace the item for us. You can do this by;
Please be aware that until this amount is paid, a payment plan is arranged, or a replacement copy received, your library account will be blocked. This means you will be unable to take out any books, reserve any items or request interlibrary loans until this matter is resolved.
Payments can be made;
If you cannot pay your fines – or have a genuine reason for not returning the item please come and talk to us!
If you find that you do have a large fine on your account, and have problems paying it, come and talk to us. We can arrange a payment plan where you will be able to continue borrowing, or we can discuss extenuating circumstances.