All Library and Learning Services enquiries are triaged via the Helpdesk, which operates 8:30am to 8:30pm on weekdays and 9:00am to 5:00pm on weekends.
For 24/7 academic skills support on a wide range of topics, why not take a look at our Academic Skills Hub.
Email us:
Message us:
Click the button below or use the yellow “Live Chat” button to the right of every page on our website.
Please note our Live Chat service closes at 8:00pm weekdays, and 4:30pm weekends.
Post:
If you’re unable to return a print resource in person, you may post it to use at the below address.
Library Building, University of Suffolk, Waterfront Building, 19-21 Neptune Quay, Ipswich, Suffolk IP4 1QJ
For regular service updates and information:
If you encounter any IT problems, please report them directly to IT Services through their portal, Minerva. They are also contactable via phone on 01473 338222.
IT Services run regular drop-in sessions in the Student Life Centre, as advertised here.
For guidance on printing, Wi-Fi, connecting to Eduroam, and other basic IT queries, please consult the Digital & IT Services Knowledge Base.
The Student Life team offers free, confidential, impartial information and guidance for University of Suffolk students across a wide range of topics including:
For more details about Student Services and the range of support on offer please check our Student Services page.