All Library and Learning Services enquiries are triaged via the Helpdesk, which operates 8:30am to 8:30pm on weekdays and 9:00am to 5:00pm on weekends.
For 24/7 academic skills support on a wide range of topics, why not take a look at our Academic Skills Hub.
Click the button below or use the yellow “Live Chat” button to the right of every page on our website.
Please note our Live Chat service closes at 8:00pm weekdays, and 4:30pm weekends.
If you’re unable to return a print resource in person, you may post it to use at the below address.
Library Building, University of Suffolk, Waterfront Building, 19-21 Neptune Quay, Ipswich, Suffolk IP4 1QJ
For regular service updates and information:
If you encounter any IT problems, please report them directly to IT Services through their portal, Minerva. They are also contactable via phone on 01473 338222.
IT Services run regular drop-in sessions in the Student Life Centre, as advertised here.
For guidance on printing, Wi-Fi, connecting to Eduroam, and other basic IT queries, please consult the Digital & IT Services website.
The Student Life team offers free, confidential, impartial information and guidance for University of Suffolk students across a wide range of topics including:
For more details about Student Services and the range of support on offer please check our Student Services page.