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ECC Reading Lists
HNC International Travel and Tourism Management
Unit 5: Leadership and Management for Service Industries
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HNC International Travel and Tourism Management: Unit 5: Leadership and Management for Service Industries
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Level 4
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Unit 1: The Contemporary Travel and Tourism Industry
Unit 2: Managing the Customer Experience
Unit 3: Professional Identity and Practice
Unit 4: The Travel and Tourism Business Toolkit
Unit 5: Leadership and Management for Service Industries
Recommended Reading
Organization Behaviour
by
Buchanan, D. and Huczynski, A.
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ISBN: 9781292251578
Publication Date: 2019
Organisational Behaviour
by
Ian Brooks
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ISBN: 9781292200682
Publication Date: 2017
Management Theory and Practice
by
Cole, G.A and Kelly, P.
ISBN: 9781473769724
Publication Date: 2020
Organisational behaviour in the workplace [previous title: Management and organisational behaviour]
by
Laurie Mullins and Jacqueline McLean
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ISBN: 9781292245485
Publication Date: 2019
Essentials of Organizational Behaviour
by
Robbins, S.P. and Judge, T.A.
ISBN: 9781292221410
Publication Date: 2008
Leadership and Entrepreneurship in the Hospitality Industry
by
Chris Sheppardson; Heather Gibson
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ISBN: 9781906884499
Publication Date: 2011
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Unit 4: The Travel and Tourism Business Toolkit