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ECC Reading Lists
HNC International Travel and Tourism Management
Unit 3: Professional Identity and Practice
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HNC International Travel and Tourism Management: Unit 3: Professional Identity and Practice
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Level 4
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Unit 1: The Contemporary Travel and Tourism Industry
Unit 2: Managing the Customer Experience
Unit 3: Professional Identity and Practice
Unit 4: The Travel and Tourism Business Toolkit
Unit 5: Leadership and Management for Service Industries
Recommended Reading
Skills for Success
by
Stella Cottrell
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ISBN: 9781137426529
Brilliant Workplace Skills for Students and Graduates
by
Bill Kirton
ISBN: 9780273757047
Publication Date: 2011
Professional Practice in Learning and Development
by
Mark Loon (Editor)
ISBN: 9780749477424
Publication Date: 2016
Enhancing Your Executive Edge: How to Develop the Skills to Lead and Succeed
by
Kim Zoller; Kerry Preston
ISBN: 9780071824316
Publication Date: 2014
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Unit 2: Managing the Customer Experience
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Unit 4: The Travel and Tourism Business Toolkit >>
Enhancing Your Executive Edge: How to Develop the Skills to Lead and Succeed by 
