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IT Skills: IT Skills

Use the menu above to navigate through the support pages for common software programmes.

Frequently Asked Questions

 

The guide linked here will show you how to download Office 365 to your personal devices. You get 5 FREE copies of Office 365 for student use across your devices which include:
  • Windows Desktops and Laptops
  • Apple Desktops and MacBook
  • Android,
  • iOS and Windows phones/tablets 
'Everyone Print' is a service which allows you to print from anywhere using your own device or computer, even when you’re not on campus. There are a few different way this can be done, and below we will run you through each of them.

Using the everyone print service you are able to print PDF files, Microsoft office files (Word, Excel, and PowerPoint etc.) You are also able to print images. Anything job you send to the printer will remain there for 72 hours.

If it is not printed in this time the job will be deleted and you will need to re submit it.

Start by selecting where you would like to print from:

Print using a web browser Print using a smartphone or tablet Print using your University email address  
The new password reset portal was launched on Thursday 30 June 2016. This has replaced the existing password reset portal which is no longer supported. The portal can be accessed at: password.uos.ac.uk

Before you are able to use the new reset portal, you will need to setup your security profile.

Click the button below for a step by step guide on how to set this up:

Setting up your security profile

Once you have setup your security you will then be able to use the portal to reset your password or unlock your account, Please see the help guides below for assistance:

Resetting your password Unlock your account
You can add page numbers to the top (header), bottom (footer), and even the side margins of a Word 2010 document. Use the steps in this article to tell where and how you want your page numbers to appear.

Large documents occasionally require different page number formats in separate sections. Your title (first) page doesn't need a page number, you can use Roman numerals (i., ii., iii.) in the TOC pages, and the main document can use Arabic numerals (1, 2, 3). Use this procedure to set up different page numbering formats in a document.

How do I add page numbers to my Word document?
Students are able to download versions of SPSS and Atlas.Ti to their own computers. The download link and license keys are held on MySuffolk, where you are required to login to gain access.

Use the links below to access the information and follow the instructions for each piece of software:

SPSS Atlas.Ti

New Student Journey

IT Services have created a guide for new students, to make the transition into University life easier.  Setting up security profiles, life on campus with ID cards and any support for general IT concerns.

 

Before you arrive Starting at University

 

 

 

 

 

 
 
For further information, these external links may be useful:
 

1:1 bookable appointments can be made with your Academic Skills Advisers for your subject area.

Students from Ipswich can book two appointments per week (if you are a student from the Learning Network, please contact your library) - 

  • up to 1 hour with an Academic Skills Advisor

Appointments are scheduled in 30 minute slots.  

Schedule an Appointment

 

 

 

 

 

 

 

Contacting IT Services

You can contact the IT Services team in person in the Infozone, or email them at ithelpdesk@uos.ac.uk.
You can also call them on 01473 338222. 

IT Help Desk opening hours:

Monday to Thursday: 08:45 to 17:15
Friday: 08:45 to 16:45

Contacting Learning Services

You can contact the Learning Services team in person at the library information desk, or via InfoZone, or email them at    learningservices@uos.ac.uk
You can also call them on 01473 338700.