Our Work: Development and Enhancement

Our approach to Quality Enhancement

Quality enhancement is at the heart of our work, shaping how we enhance the student and staff experience of learning, teaching and assessment at the University of Suffolk. We have developed a culture of iterative enhancement, and support course teams to to access and reflect on data relating to the delivery and assessment of their programmes. We encourage them to use this information to shape their ongoing professional development, and to evidence their work for Fellowship, and promotion.

Course data

Our course teams have access to a range of data relating to the learning, teaching and assessment of their programmes. This includes qualitative student feedback gathered through module feedback and the Suffolk Online Feedback in Action (SOFiA) platform, and quantitative learner data, Both are used to develop course enhancement plans. 

Student Experience and Engagement

We have a dedicated team of Student Experience and Engagement Ambassadors who work across our student body, Schools, Professional Services, and the Student Union. They work to celebrate success and identify opportunities for removing barriers to success, engagement and a positive student experience. 

Within this team we also have a dedicated Ambassador who works with our first year undergraduate students to ensure that they are able to access support needed and are able to manage their studies and remain on their course. 

Continuing Professional Development

Our CPD offer is designed to support any colleagues who are involved in the delivery of learning, teaching and assessment for our students. We have a suite of professional pathway packages, created to support those new to the university, and those moving into module and course leadership, the team also oversees the PASSPoRT portfolio based route to AdvanceHE Fellowship at Associate, Fellow and Senior Fellowship levels. 

All of our CPD is explicitly mapped to the AdvanceHE UKPSF enabling colleagues to plan their development and reflect on areas of focus.

Annual enhancement plan

Each year we identify areas of focus for our enhancement work in the following academic year. These may be sponsored by our institutional Learning and Teaching Committee, CELT, or by our institutional Student Experience Task Force. These are pan-university projects and bring together colleagues with a keen interest in the area of enhancement. In recent years, these have included Liberating the Curriculum - removing bias from all aspects of curriculum design, delivery and learning, teaching and assessment practice, embedding employability, Enterprise and Entrepreneurship in the curriculum and reviewing our assessment practice in light of our adoption of Block and Blend