Brightspace: Student Guide to Digital Registers

I Can't Access the Platform. What Should I Do?

If you're having trouble accessing the the digital attendance platform to log attendance, please follow these steps:

Login Correctly:

• Username: Use your full university email (s-number@uos.ac.uk) to log in.

• Login Screen: When prompted, enter only your s-number (without @uos.ac.uk) and password.

Try Using the QR Code:

• Use the QR code in your teaching space to directly access the attendance website, https://student.la.jisc.ac.uk/.

Clear Cookies on Your Mobile Browser:

• Apple Safari (iPhone/iPad):
  • Go to Settings > Safari.
  • Scroll down and select Clear History and Website Data.
• Android Chrome:
  • Open Chrome, tap the three dots in the top right corner, and select Settings.
  • Tap Privacy and Security > Clear browsing data.
  • Check Cookies and site data and tap Clear Data.

Still Can’t Access?

• If you still can’t log in, inform your lecturer so they can manually update the attendance register.

Why Should I Record My Attendance?

Attendance is essential at the University of Suffolk, as it directly impacts both academic success and student support. Here’s why it's important and why you need to register your attendance:

1. Attendance and Visa Requirements

• You must be attending timetabled lessons and be in attendance to be able to access Student Finance England. If you are not you are at risk of withdrawal from your programme and loss of funding. You can read more about attendance and engagement requirements in the University Student Attendance and Engagement Policy
• International students are required students to attend and register their attendance as part of their visa compliance requirements.
• Failing to meet attendance requirements can impact a your visa status, You can read more about attendance and engagement requirements in the University Student Attendance and Engagement Policy

2. Academic Success

• Regular attendance is linked to better academic performance, as students who attend classes consistently are more engaged with the course material and more likely to understand it fully.
• Classes often involve discussions, activities, and group work that enhance learning beyond reading or solo study.
• At Suffolk, attending regularly can help you keep pace with coursework, deadlines, and any updates from faculty.

3. Support and Wellbeing

• Registering attendance allows the university to monitor student engagement and identify anyone who might need additional support, whether academic or personal.
• The university has a duty of care to students, and tracking attendance is a way to ensure that students are not at risk of falling behind, becoming isolated, or facing unaddressed issues.
• Consistent attendance helps the university better understand each student's needs and provides opportunities to check in with those who might be struggling.

4. Building Professional Skills

• University attendance mirrors professional expectations and helps you develop time-management skills, discipline, and reliability—qualities that will serve you well in your future career.
• By attending classes and registering regularly, you practice being responsible and accountable, aligning with the expectations you’ll encounter in the workforce.

5. Access to Resources and Networking

• Being present on campus allows you to benefit from resources such as academic advising, career services, and extracurricular activities that can enhance your university experience.
• Attending classes provides students with opportunities to connect with faculty and peers, which can be valuable for building a professional network and support system.

At the University of Suffolk, regular attendance and registering it officially are important not only for academic reasons but also for student wellbeing, professional development, funding and visa compliance for international students. These benefits make attendance and registration a priority for fostering a successful and supportive university experience.