Partnerships and Access
The University of Suffolk has three local partner colleges:
- West Suffolk College
- East Coast College
- Suffolk New College
We are also partners with the following organisations (based in sub-Saharan Africa, London and Manchester):
- UNICAF
- London School of Commerce (LSC)
- Global Banking School (GBS)
For further information about the University's Partnerships, please see here. The Partnerships team are contactable at partnerships@uos.ac.uk.
For guidance on how to identify partner students and their Library entitlements, please see below.
If Student Union Staff wish to have a borrowing account please ask them to email the Library Helpdesk from their staff account, with their full name, P-number (you can get this from scanning their card, and their length of contract (so that we can give their account an expiry date). This will then be processed by LSAs.
Please note:
Only local partners are permitted to loan print items. As such, only local partners (ECC, SNC, WSC) will have library accounts on the new system. The "Sign in" button will only work for these students and not non-local partner students. Clicking this button is the equivalent of signing into Heritage and only people with accounts in WMS will be able to do this.
Non-local partner students are still entitled to access our eResources -- they don’t need to be signed on to do this. Follow the below steps:
- Provide the link to access Discovery.
- Advise them to browse the catalogue and once they have found something they’d like to access, click on it to view.
- They will be prompted to authenticate upon clicking. They can sign in with their S number and password (format 01Jul21).
eJournal and eBook links can still be sent to these students.
Identifying Partner Student Enquiries
We must be careful how we respond to support enquiries from partner students to ensure that we are providing the correct information. Before offering support, you will need to identify whether the student is a partner.
Remember: if ever in doubt, simply ask the student to confirm which partner they study with.
LibChat
Check the 'Patron Details' tab immediately after claiming the ticket. You should be able to view the required information, as below:
LibAnswers
While off-campus the easiest way to identify the student is to enter the student's name in Outlook, then look up the contact details. As highlighted below, you will see their base site.
- Beginning with ‘I’ is Ipswich,
- 'ECC' is East Coast College
- 'WSC' is West Suffolk College
- 'SNC' is Suffolk New College
- ‘GBS' is Global Banking School
- 'LSC' is London School of Commerce
- 'UNCF' is UNICAF
Responding to Partner Enquiries
Now you have established the partner status of the student, please use the below information to direct the enquiry.
| Partner | Access to: | No Access to: | Contact |
|---|---|---|---|
| East Coast College (ESC) |
6 print books Study spaces (must apply for access card, priority given to UoS based students) eResource access using S number and password (DOB in format 01Jan20) Note: Library accounts should be auto-generated by SITS feed. |
Resource requests via UoS Library Study Skills support via UoS Library |
|
| West Suffolk College (WSC) |
6 print books Study spaces (must apply for access card, priority given to UoS based students) eResource access using S number and password (DOB in format 01Jan20) Note: Library accounts should be auto-generated by SITS feed. |
Resource requests via UoS Library Study Skills support via UoS Library |
|
| Suffolk New College (SNC) - UoS Students |
6 print books Study spaces (must apply for access card, priority given to UoS based students) eResource access using S number and password (DOB in format 01Jan20) Note: Library accounts should be auto-generated by SITS feed. |
Resource requests via UoS Library Study Skills support via UoS Library |
https://www.suffolk.ac.uk/college-life/the-learning-curve-and-study-support |
| UNICAF |
eResource access using S number and password (DOB in format 01Jan20) If student does not have S number, direct them to Partnerships.unicaf@uos.ac.uk |
Print books Study spaces Resource requests Study skills support |
Also: Partnerships.unicaf@uos.ac.uk https://www.unicaf.org/partners/university-of-suffolk/
|
| Global Banking School (GBS) |
6 print books Study spaces (must apply for access card, priority given to UoS based students) eResource access using S number and password (DOB in format 01Jan20) |
Print books Study spaces Resource requests Study skills support |
|
| London School of Commerce (LSC) |
6 print books Study spaces (must apply for access card, priority given to UoS based students) eResource access using S number and password (DOB in format 01Jan20) |
Print books Study spaces Resource requests Study skills support |
|