Belonging is a critical factor influencing student mental health and overall wellbeing in higher education. As demonstrated in multiple studies, feeling disconnected from peers and the wider university community can significantly affect academic success and wellbeing, necessitating targeted interventions in educational settings. At the University of Suffolk, we wanted to research how our students conceptualise belonging and completed a mixed methods study through 2023/24 to investigate this. The findings are summarised below across the themes of valuing and respecting students, inclusive space and place and the 'whole world course'.
The 'block' learning model was found to foster an earlier sense of belonging among students. Participants reported that the collaborative environment created through this teaching model can enhance peer relationships and support networks, particularly in first year students and those who are first-generation in higher education. This appears to be unique to the block environment. In addition to the structure of the course, insights from qualitative data strongly revealed that social activities embedded within the course structure can significantly enhance community ties among diverse student groups. Students appear to value this in course social activity over and above other social activities taking place outside of their programmes.
Students highlighted to us the importance of the physical campus environment in contributing to a sense of belonging. The findings suggest that understadning the specific needs of different student demographics - such as mature students, first-generation students, and those with disabilities can guide targeted support initiatives as different student groups perceive and desire belonging in different ways. As examples, mature students indicated they have less of a need to belong and there were divisions reported between apprenticeship and non-apprenticeship students who shared learning.
Key themes have arisen around welcome and transition and communications with staff. Induction has been seen to be a touchpoint for initial belonging though there are indications that this can tip into information overload and needs repeating as study programmes progress. The impact of staff communications was repeatedly highlighted in the qualitative data as having the power to either underscore or undermine a students' sense of self-worth and value, directly contributing to how they felt they did or did not belong. This was attributed to both the responsiveness of staff to communications, particularly emails, but also in the quality of communication in consistency, tone and expectations from students.
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